Privacy policy

Welcome to the n8n Template Hub Privacy Policy
Last updated: April 5, 2025

Hi, and welcome! We’re n8n Template Hub, and this privacy policy explains how we collect, use, and protect your personal information when you use our website and related services. Whether you’re a creator, buyer, or just browsing, we value your trust and are committed to safeguarding your data.

When we say “n8n Template Hub,” “we,” “our,” or “us,” we’re referring to our team and platform built to serve the n8n community through templates, automations, and integrations. By “Site” or “Marketplace”, we mean the n8n Template Hub platform and any related tools, add-ons, or applications we provide.

1. Scope of this Policy

This policy applies to personal data we collect from users of the n8n Template Hub—whether you’re just exploring, downloading, purchasing templates, or contributing as a creator. It does not cover third-party platforms, services, or tools you may interact with while using our site.

We act as a data controller when we collect and process personal data for our own purposes, such as account management, customer support, or improving the experience on our platform.

2. What Personal Information We Collect

Here are the types of information we may collect from you:

• Basic identifiers: Name, email address, IP address, username, phone number, and country.
• Account & profile data: Bio, links, uploaded templates, feedback, and transaction history.
• Payment-related data: Transaction IDs and payment agent details (excluding card info).
• Author verification: If you become a contributor, we may require identity verification through a third-party provider.
• Technical data: Browser type, device info, referral source, session duration, pages visited.
• Cookies & usage analytics: See our Cookie Policy for more details.
• Support & communication: Messages, tickets, feedback, and survey responses.

3. How We Collect Your Information

We gather personal information in three main ways:

• Directly from you: When you sign up, create a profile, make a purchase, or contact support.
• Automatically: Through cookies, IP tracking, session analytics, and third-party analytics tools.
• From third-party services: Like identity verification providers, analytics partners, or payment processors.

4. Information About Contributors (Template Authors)

If you sell or submit templates on our marketplace, we collect more detailed information to:

• Verify your identity and prevent fraud
• Help buyers know more about the source of the templates
• Comply with legal obligations (like EU DSA or KYC regulations)

We may request a government-issued ID, business registration documents, or conduct verification through a third-party (e.g., Veriff or Jumio). These providers may use biometric facial recognition, but they do not share biometric data with us—only verification outcomes.

5. Why We Use Your Personal Data

We use your personal information to:

• Provide and operate the n8n Template Hub services
• Process transactions and deliver digital goods
• Communicate with you regarding support, updates, or feedback
• Monitor for fraud or violations of our user terms
• Improve platform performance and user experience
• Promote new templates, features, or educational content (with opt-out options)
• Fulfill legal obligations and respond to regulatory requests

6. When and Why We Share Your Data

We may share your data with:

• Buyers or users, when you're a template creator
• Third-party service providers, such as hosting, analytics, and payment platforms
• Legal authorities, when required by law or to protect our users and platform
• Professional advisors, in case of audits, legal disputes, or compliance matters
• Business partners, in the event of a merger, acquisition, or sale

We never sell your personal data, and we only share it when necessary to provide or improve our services, or when legally obligated.

7. Where Your Data is Stored

Our servers and service providers may be located in the United States, Europe, or other jurisdictions. When transferring data internationally, we follow appropriate safeguards, including Standard Contractual Clauses or equivalent legal mechanisms where applicable.

8. Keeping Your Information Secure

We implement industry-standard practices to secure your personal data from unauthorized access or misuse, including:

• Encryption
• Access controls
• Regular security audits

However, no method of data transmission over the internet is 100% secure. If you suspect a security breach, contact us immediately.

9. Your Rights and Choices

Depending on where you’re located, you may have the right to:

• Access, update, or delete your personal data
• Withdraw your consent for marketing or non-essential tracking
• Object to data processing or request restriction
• Receive a copy of your data in a portable format

To exercise any of these rights, email us at privacy@n8ntemplatehub.com. We may need to verify your identity before processing your request.

10. Marketing Preferences

We may send you updates or promotional content if you've opted in. You can unsubscribe at any time by clicking the link in our emails or updating your profile settings.

11. Cookies and Tracking Tools

We use cookies and similar technologies to:

• Remember your preferences
• Measure site usage and performance
• Personalize your experience

You can manage cookies through your browser settings. Read our Cookie Policy for more details.

12. Public Content & Community Areas

If you post in our community forums or submit public reviews or template comments, your username and content may be visible to other users. Please think carefully before sharing personal information in these spaces.

13. Retention of Personal Data

We keep your information only as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes
• Prevent fraud or abuse

If you close your account, we may retain certain data for these purposes, but we’ll delete or anonymize it when no longer needed.

14. Updates to This Policy

We may update this privacy policy periodically. If we make significant changes, we’ll notify you via email or on our website. Your continued use of n8n Template Hub means you accept the updated policy.

15. Contact Us

Questions? Concerns? Please reach out to our Data Protection Officer:

Email: privacy@n8ntemplatehub.com
Address: [Insert Address Here, if applicable]